Kroger empowers employees to make health decisions

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Kroger

Kroger’s partnership with Castlight is emblematic of their pioneering and proactive approach to employee health, based in connecting employees with relevant programs and empowering them to make the right decisions for their own health and finances with quality and cost data.

Goals

  • Help employees find quality care without driving up costs
  • Cultivate a healthier workplace
  • Encourage benefits use through proactive, personalized outreach

Key Engagement Strategies

  • Personalized outreach campaigns to at-risk groups including ER Prevention, Gaps in Preventive Care, Back Pain, Pregnancy, and Diabetes, reaching 15,000+ members and driving 2000+ actions
  • Messaging to promote relevant benefits, including on-site Kroger Little Clinics

Results

91

%

of employees reached with gap in-care notifications

71

%

of employees engaged with targeted communications

81

%

of visits via mobile

100

Net Promoter Score

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