As technology advances, so can healthcare. In this three-part video series, members of our Health Plans team sat down with Castlight Chief Technology Officer and Chief Architect Robert Stewart to discuss the role machine learning plays when it comes to improving healthcare navigation and delivery.

The COVID-19 pandemic presented unprecedented challenges in almost every aspect of life, including the healthcare industry.

At Castlight, we conduct ongoing data analysis to help our customers better navigate this global crisis. For example, our analysis helped identify at-risk populations vulnerable to the virus, in addition to providing personalized recommendations for proactive outreach to help these populations.

In this video, Stephanie Hemmerling, Castlight vice president and general manager of customer success, asks Robert to further explain what machine learning has taught us about COVID-19, including how we have and will continue to leverage those learnings.